It should not be this hard to get a license key I fully paid for.īoth sides are unresponsive and I literally don't know who I can talk to that could even just advance my case at all. L&L say they don't handle the payment side of things but my license was revoked and there's definitely something that can be done about that but I am not getting any support. I have been emailing with L&L and Paddle for a month now with no update and no meaningful contact from either side. Is there someone at Scrivener or L&L who can help with a case I'm in? I paid for a license key, the charge was marked as fraud because it was listed as an unrecognized merchant (Paddle, not L&L or Scrivener), but I undid the fraud charge and repaid my license back in September (before ever having an actual issue using Scrivener, I just did it because it was the right thing to do) only to find that in December (after fully repaying and fixing everything) Scrivener terminated my license key without contacting me about it first or sending me a refund for my Sept repayment. Scrivener is the go-to app for writers of all kinds, used every day by best-selling novelists, screenwriters, essayists, students, academics, lawyers, journalists, translators and more. Do not ask for pirated links to Scrivener or any other software. It’s fine to disagree, but name-calling and personal attacks will not be tolerated and may result in bans.ģ. While discussions about Scrivener alternatives or complementary programs are welcome, posts that exclusively promote other software or writing resources will be removed as spam at moderator discretion.Ģ. Contact L&L L&L Official Forum Click Here for the S3 Windows Beta Subreddit Rules:ġ. Users wishing to request tech support, report bugs, or give feedback should contact Literature & Latte directly through one of the below channels. Members on this sub will do their best to help when possible, but ultimately have limited knowledge and no control over the program. This sub is not officially affiliated with Scrivener.
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